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Hello! MY NAME IS CLAIRE.

Nice to meet you.

 

I lead teams in building delightful customer experiences that meaningfully contribute to the bottom line.

 

Every business or product line begins with a problem that requires resolution. In the problem, I see an opportunity to challenge conventions and to deliver a more delightful experience than any of your users may have expected or requested. These are the experiences that create meaningful pathways to revenue growth.

I believe that creating these delightful experiences relies on the secret sauce of three critical ingredients. First, employees must be able to tangibly envision their personal growth in order to push themselves beyond conventional expectations and deliver on your shared mission. Next, problem sets must be fully understood and researched in order to appropriately innovate beyond conventional solutions as well as deliver technically appropriate results. Finally, the best products must be developed in accordance with measured prioritization of innovation against revenue potential in order to capitalize on the full growth opportunity.

Do you have a business unit, product or company that needs innovation? Let's talk.

 

expertise

Product

  • Project Management
  • Product Scoping
  • Revenue Prioritization
  • User Experience Design
  • User Interface Design
  • Developer Relations
  • Intellectual Property
  • Feature & Issue Prioritization
  • Quality Assurance
  • Agile Design & Development

Business Development

  • Client Services
  • Service Design
  • Technical Partnerships
  • Relationship Management
  • Contracts & Negotiations

Marketing

  • Branding & Identity
  • Search Engine Optimization
  • Content Strategy
  • Statistics & Optimization
  • Campaign Strategy
  • Qualitative Research
  • Quantitative Research

Leadership

  • Mentorship & Coaching
  • Results-Based Evaluation
  • Recruitment & Hiring

Experience

Contact

I'm located in San Francisco, but you can also find me on Twitter and LinkedIn — or shoot me an email.